![]() ![]() This URL filtering app will cause the error 182(TunnelConnect) in Bitdefender VPN when is present on the PC. You can either uninstall the entire Killer suite as it’s a non-essential component or only disable the Advanced Stream Detect option. Intel Killer Intelligence Center also known as Killer Control Center, Killer Performance Driver Suite, or Killer Performance Suite.In particular, these two programs are known to cause errors in Bitdefender VPN: These tools can have a negative impact on VPN functioning. Therefore, make sure to disconnect from any other VPN software before trying to connect to Bitdefender VPN. Also, uninstall any networking and web filtering software that aims to optimize the network card. If the computer is already connected to another VPN app, then a second simultaneous connection from Bitdefender VPN will not be possible. Sign in with your Bitdefender Central account from the window that appears on your screen, then try again to connect to VPN. Click on Switch Account at the bottom of the interface.ģ. Bring up Bitdefender VPN then access the human-shaped icon on the sidebar.Ģ. To make sure you are signed in with the right Central account and the VPN app communicates properly with Bitdefender Central, use the Switch Account feature.ġ. If Bitdefender VPN is working when the PC is using another internet connection contact your network administrator or your Internet provider to determine which network or router settings may be blocking the VPN connection. Go here to learn how to set up a hotspot on Android phones.To learn how to set up a hotspot on your iPhone or iPad access this link.If the VPN errors persist after going through the previous steps, something on your local network is most likely still blocking the connection to the Bitdefender servers.Ĭheck if you can use Bitdefender VPN after connecting your computer to another network (Wi-Fi, hotspot, Ethernet cable, etc.). Then, reinstall Bitdefender VPN with a fresh kit downloaded from here.Uninstall Bitdefender VPN using the instructions provided here.To make sure all the VPN files are intact, and you have the latest version of the product it is recommended to reinstall Bitdefender. Restart your computer, then check to see if you can connect to Bitdefender VPN. Type or copy & paste the following commands in the black Command Prompt window, pressing Enter after each command line:ģ. Click the Windows Start ⊞ menu, type in cmd then right-click on Command Prompt in the search results and choose Run as administrator.Ģ. The solution is to reset your internet connection by following these steps:ġ. If you’ve done everything we’ve suggested but Bitdefender VPN still can’t connect, it’s possible there’s a problem with your network settings. Click OK, then restart your computer for the changes to take effect. Select Use the following DNS server addresses then typeħ. Click to select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.Ħ. In the new window click the Properties button.ĥ. In the Network and Sharing Center, click on your active connection usually named Wi-Fi or Ethernet, on the right-hand side of the window.Ĥ. In the Control Panel, click on Network and Internet and then Network and Sharing Center.ģ. Click the Windows Start ⊞ menu, type in control panel then press Enter on your keyboard.Ģ. ![]() To get started, select the name of your operating system.ġ. If you’ve already checked the above reasons why Bitdefender VPN isn’t usually working, the guide below can help you further.
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